Frequently Asked Questions
Everything you need to know about shopping the Kimlud catalog.
What is the standard shipping time for Kimlud orders?
We typically process orders within 1-2 business days. Standard shipping generally takes 3-7 business days depending on your location, while international shipping may take 7-14 business days.
How do I return an item from the Kimlud catalog?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund.
What payment methods do you accept?
Kimlud.com accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment options through Klarna and Afterpay.
How can I ensure I am ordering the right size?
Every product page includes a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit.
Are the products in the catalog authentic?
Yes, every item in the Kimlud.com catalog is 100% authentic and sourced directly from reputable designers and authorized manufacturers to guarantee premium quality.
Can I track my order once it has been placed?
Absolutely. As soon as your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.